Showroom · Gloucestershire
Tewkesbury Showroom
Pavilion Broadway Unit 4, Tewkesbury Retail Park Ashchurch, Gloucestershire GL20 8UYFree customer parking at the showroom.
Pavilion Broadway · Customer care
Click & Collect
Shop online. Collect locally.
Collect your chosen pieces, free of charge, from our Tewkesbury showroom or Evesham warehouse.
Free collection
On eligible orders
Two collection locations
Tewkesbury & Evesham
Wait for confirmation
Before travelling
Your collection point
Two locations. One personal service.
Check the location on your collection confirmation before setting off.
Warehouse · Worcestershire
Evesham Warehouse
B200 Bramley Drive Vale Park Evesham, Worcestershire WR11 1JHLook for the FBI – Furniture Brands International signage.
How it works
Collect in three simple steps.
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01
Choose Store Pickup
Select Store Pickup at checkout, then choose your preferred collection location.
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02
Arrange your collection
We will contact you to organise a suitable date/time
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03
Confirm & collect
Wait for our ready-to-collect call or email, then collect at your agreed time.
Before your visit
A little preparation goes a long way.
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Have your order number ready
Bring the nine-digit order number from your confirmation email.
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Check the address & opening hours
Use the details for your selected location above when planning your journey.
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Plan for larger pieces
Ask us about packaged dimensions and suitable transport before your visit.
When will my order be ready?
In-stock orders can sometimes be ready in as little as one hour. Please wait for our confirmation before travelling.
Why is Store Pickup unavailable?
Some items are ineligible for collection. If the option is unavailable, explore our delivery options or contact our team .
Can I change my collection arrangements?
Please contact our team to discuss a different time or location before setting off.
How do I return a Click & Collect order?
Click & Collect returns are handled at our showroom. Read our Returns Policy for instructions.
Here to help
A personal service, every step.
Questions about collection, your chosen pieces or your visit? Speak to our friendly team.